Identify Key skills required for the function for Strategic / Tactical / Operational & Action Leaders (at least 3 key skills for each role) , Assess each staff in your departments on the Skill Matrix already sent to you ,  Identify two low scoring skills for each person and provide skill training. Skill Training could be Class room, Courses, Certification or On the Job / Rotating to another role for a short time etc.,),  Evaluate skill improvement based on a Test and on the job performance,