Identify Key skills required for the function for Strategic / Tactical / Operational & Action Leaders (at least 3 key skills for each role) Assess each staff in your departments on the Skill Matrix already sent to you  Identify two low scoring skills for each person and provide skill training. Skill Training could be Class room, Courses, Certification or On the Job / Rotating to another role for a short time etc.,) Evaluate skill improvement based on a Test and on the job performance